OUR STORY
Welcome to Heather & Chloe.
Hi, I'm Heather. I've loved fashion for as long as I can remember. Flipping through magazines, putting outfits together, helping friends pick something for a wedding or a night out. It's always been my thing.
A few years ago, my daughter Chloe and I decided to turn that into our own little shop. I pick the pieces, Chloe helps with everything else, and together we answer your emails. It's a real family business, and we love every part of it.
This month is a big one for us. Chloe just turned 21! Instead of a regular sale, we're throwing a Birthday Sale and celebrating with all of you. You'll find up to 70% off our fall collection, plus extra savings when you buy more than one item.
Thank you for shopping with us, for your kind messages, and for coming back again and again. It means the world to us.
Happy shopping!
Heather & Chloe
30-DAY MONEY-BACK GUARANTEE
Your satisfaction is our priority.
If something isn't quite right, simply email us at info@heatherchloe.com within 30 days of receiving your order. Our friendly support team will be happy to help and work with you to find the best solution.
We're here to make your shopping experience as easy and enjoyable as possible.
Complete Your Look and Save Up to 21% Extra
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The Finishing Touch
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FREQUENTLY ASKED QUESTIONS
Do you offer free shipping?
Yes! We offer free shipping across Canada with Canada Post, with no minimum order.
How long will it take to get my order?
Once you place your order, it takes 1 to 3 business days to process. After it ships, delivery usually takes another 3 to 7 business days. Please keep in mind that these times are estimates and may vary due to circumstances beyond our control.
Do you accept returns?
Yes, we accept returns up to 30 days after you receive your order.
Can I track my order?
Of course! You can track your order on our official tracking page by entering your order number and email address. We'll also keep you updated by email on the status of your shipment
Are the colours the same as in the photos?
We do our best to make sure our photos show the true colour of each item. Please keep in mind that your screen may show slight differences in shade.
How do I know which size to choose?
Most product pages have a detailed size chart for that specific item. If you're between two sizes, we recommend choosing the larger size for a more comfortable fit. If you're still unsure, feel free to send us a message anytime. We're happy to help!
Free Shipping Across Canada
Every order ships free with Canada Post. There's no minimum order and no hidden costs at checkout. As soon as your order is on its way, we'll email you a tracking number so you can follow your package right to your door.
30-Day Money-Back Guarantee
Not sure about the size or colour? Order with peace of mind. You have 30 days after delivery to return your item for a full refund. Just email us your order number and we'll walk you through it. We're happy to help you swap for a different size, too.
Safe & Secure Payment
You can pay with Visa, Mastercard, American Express, Apple Pay, Google Pay or Shop Pay. All payments are fully encrypted and processed securely, so your card details are never shared with us or anyone else. Prices are shown in Canadian dollars, so there are no surprises.